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The Crew

Russell Chandler

Owner & General Manager

Russ first moved to Colorado from Florida as a teenager, and attended CSU and CU before becoming a Geographic Information Systems software developer. He founded and operated three software businesses, before eventually "retiring" into the cycling industry after the 2013 floods.  He co-founded a local non-profit in Boulder called Cyclists 4 Community before purchasing the two Boulder Full Cycle stores in 2016. Over the past seven years, he has transformed Full Cycle from a struggling 34 year old mountain bike and commuter shop into a top-notch cycling retail and service center, which has become a community hub since the Tune Up taproom espresso bar was launched in 2017.

Tim Graczyk

Director of Operations

Tim keeps things together for us, overseeing sales, service, and rentals.  After over 10 years of experience running the service department at another familiar bike shop in town, Tim brings knowledge and confidence to his position, keeping things on track with daily store operations.  

When not working, Tim enjoys mountain biking and other backcountry activities.

Davide Giardini - Instagram

Marketing Director

Davide is originally from the Italian Dolomites. He moved to the USA over 10 years ago to attend college, and moved to Boulder 6 years ago to pursue an MBA and a career as a professional triathlete. 

Competitive sports have always been ingrained in Davide's life: he won an Italian national title and a New England regional title in alpine skiing, competed in a freestyle windsurfing world-cup event in the Canary Islands, swam for the college team in Rhode Island, competed on the SUP Surf World Tour trials in Hawaii, and for the past 4 years has been racing IRONMAN triathlons professionally. His pro career highlights include: 2x pro wins, 11x podiums, and 1x World Championship top 10 representing Team USA.

Ryan Ignatz - Instagram

Performance Director

Ryan has a 15 years professional experience of as one of the leading bike fitters in the worlds, and most recently has played a major role in Flora Duffy's (2021 Triathlon Olympic Gold Medalist) bike fitting evolution throughout her career. 

Ryan has an extensive academic pedigree. He holds an MS in Kinesiology and Applied Physiology at CU Boulder, during which he wrote his Master's thesis in cycling performance under the direction of Dr. Allen Lim, founder of Skratch Labs. He was a Former Adjunct Professor of Anatomy, Physiology, and Comparative Animal Physiology at CU Boulder.  He is a Bike Fitting Instructor at Retül University and Pro Triathlon Training

Ryan also has had a multi-decade long experience as a professional endurance athlete. He raced for over 10 years on the professional Xterra off-road triathlon circuit, where he achieved top 10 finishes at the Xterra World Championships,  top 5 finishes at Xterra Nationals, top 15 finishes at UCI Road Cycling Nationals, and an overall amateur Xterra World Championship title. 

Ryan's motto"Being an expert means never knowing everything and continuing to learn and adapt while teaching others the “why”.

Brett Poulton

Service Manager

Brett grew up racing XC mountain bikes from a young age, consistently ranking top 10 in the nation within his age group. At the age of 18 he moved to Boulder, CO and went on to graduate from CU Boulder with degrees in Chemistry and Atmospheric Science. During this time he also became Vice President of the CU Cycling Team where the teams accrued multiple national championships across all disciplines. After spending three years at another local shop, Brett joined Full Cycle in April of 2020 at the start of the pandemic as a mechanic. After being diagnosed with Hodgkin's Lymphoma two months later at the age of 24, he transitioned to servicing all of the suspension components Full Cycle encountered. By January of 2021, the cancer was in remission, Full Cycle merged with Colorado Multisport, and three additional months past that Brett took over the service department and oversaw the move into the new space where the service crew has continued to grow into a strong team capable of performing premium services on any type of bike.

Nando Cortes

Inventory Manager & Assistant Buyer

Nando was born in Monterrey México where he originally gained interest in the outdoors and mountain biking.  At age 11, Nando moved to Dallas, Texas.  Throughout high school and college, Nando trained competitively for rowing crew and was passionate about running marathons as cross training.

Nando moved to Boulder, Colorado in 2015 and has been working in the bike industry ever since. Outside of work, Nando enjoys spending time out on the trails whether its trail running or riding his Ibis Hakka gravel bike. Nando also dedicates a lot of time to his golden retriever, Louie, who is always down for an adventure.

Reach out about any riding questions you might have and Nando would be more then happy to talk about bikes and routes! 

Ross Cronin

Sales Manager

Ross has been involved across multiple areas of the bicycle retail business for more than 12 years.  Ross studied business at the Dixon Business School at Tulane University in New Orleans, and physical therapy at Delgado College. From 2008 until 2016 at Bayou Bicycles, a leading retailer in New Orleans, he worked as a sales associate, mechanic apprentice, assistant sales manager.  He then moved on to Massey’s outdoor outfitter 2016-2018, prior to relocating to Boulder.  In 2020, he took over as Lead Sales Manager.

Ross is primarily a mountain biker, though he can occasionally be caught riding other kinds of bikes, when not out walking his German Shepherd, Leia.

Ali O'Donnell

Born and raised in Boulder, Ali grew up as an avid athlete and outdoor
enthusiast. She attended Colorado State University-Pueblo her freshman
year of college as a member of their DII track and cross country
teams, before transferring back home to CU Boulder where she joined
the 18 time National Champion club triathlon team. She holds a degree
in Integrative Physiology. Ali was a member of the Colorado Multisport
staff originally and has worked on our sales team since 2019.

Ali's heart lies in the sport of triathlon, but she also dabbles in
mountain biking and is a devoted skier in the winters. She has raced
on both the national and world stage as a 4x national championship
qualifier in college and a World Championship qualifier in short
course draft legal racing, as well as at the half ironman distance.

Stop in and ask Ali about her favorite riding and running routes in
and around Boulder. She may even share some of the "locals only"
hidden gems!

Sam Teller - Instagram

Rental Manager

Sam originally hails from the great state of Virginia.  A triathlete convert, Sam has an extensive background in distance running - including a four-year varsity cross country and track career at the University of Virginia.  

Sam's heart currently lies in the sport of triathlon where he pursues a career as a pro-triathlete (fingers crossed!).

Ask Sam about his favorite road rides or running routes and he will be happy to give you a detailed description and what to expect on each route!

Eric Harrison - Instagram

Warranty Manager & Service Technician

Eric has been riding bikes since he was a kid and have focused on mountain biking primarily for the past 15 years or so. Big, back country rides are his favorite, but he have raced some enduros and even podiumed in the 50+ category. He appreciates and enjoy all types of riding, just as long as he's outside. 

Favorite beer: free beer.

Favorite trail: the one i'm ripping that day.

Favorite movie: Talladega Nights

Favorite bikes: 2021 Kona Process 134, Surly Straggler flat bar gravel commuter, 2020 Marin San Quentin 27.5 hard tail. 

Hayden Noel - Instagram

Bar Manager

Hayden is a  Colorado native with a passion for biking, skiing, and anything outdoors. 

He has worked in restaurants since he was 15 and has a desire to make a lasting impact in people’s lives through customer service by empowering and elevating employees while taking care of customers in innovative and effective ways. Because kindness is its own reward.

Hayden’s favorite ride in Boulder: Hall Ranch

Hayden’s favorite drink: Cappuccino & Old Fashioned

Leah Van der Linden - Instagram

Experiences Manager

Leah grew up in Upstate NY and moved to Boulder in 2017. Her background in sports is mainly soccer and skiing; however, she has taken a great interest in the cycling and triathlon community here in Boulder.

Leah is a two-time US Ski Cross National Champion and found the podium worldwide, including a World Cup win at Tabor Mountain, BC Canada.

Leah was also a member of the four-time BIG XII Conference Champions at West Virginia University in Soccer.

Leah competed in her first Ironman in August of 2019 at Mont Tremblant, CAN, finishing 12th overall for women.

Leah’s favorite ride in Boulder: Chapman

Leah’s favorite drink: Margarita (with SALT!)

Jaime Jacoby - Instagram

Fit Specialist

Jaime has performed bike fits for every type of rider, from novice to professional, over the last 10 years. She has trained with our Performance Director, Ryan Ignatz, in Retul fitting technology, in addition to Shimano’s Bike Fitting.

Favorite Bikes: Giant TCR, Ibis Ripmo AF, Ibis Hakka, an old Italian steel road bike, and a steel 29er mountain bike.

Jeremy Cooper

Assistant Service Manager

"Cooper" moved to Boulder a few years ago from the midwest, joining Full Cycle's service department in 2019.  Since that time, he's become a key member of the service team.  Cooper has a photographic memory.  When all else fails, we know to "ask Cooper" and he usually knows where to find something!

Tom Hopper - Instagram

Master Mechanic and Assistant Service Manager

Tom has been involved in the bicycle industry for over 15 years working as a mechanic in retail locations as well as the international professional road and cyclocross racing circuit. Tom’s extensive experience and abilities as a world-class mechanic have positioned him at some of the most prestigious races in the world, most notably the Tour de France, Paris Roubaix and Cyclocross World Championships in Louisville, KY. In addition to his work at Full Cycle and Colorado Multisport, Tom is a mechanic for the EF Pro Cycling team.

Christoph Cikraji - Instagram

Lead Service Writer

Growing up between the Midwest and Durango, CO, Christoph has loved riding bikes, running, hiking, and being outside in on the trails from an early age.

With the help and encouragement of the Durango Cycling community, he began Cross Country Mountain bike racing and eventually settled into Enduro  racing. 

He competes in Enduro races  both with the CU Cycling Team and the Commencal Co-Factory Racing Team while concurrently finishing his undergraduate degree in Astrophysics at the University of Colorado Boulder. 

Christoph plans to (quite literally) shoot for the stars with his future, and also do a ton of mountain biking on his way there.